Akasa Air informed on Sunday that it has suffered a data breach resulting in unauthorised individuals gaining access to user information. In a communication posted on its website, the airline apologised to its customers for the data breach and the incident has been “self-reported” to the nodal agency, the Indian Computer Emergency Response Team (CERT-In).
“A temporary technical configuration error related to our login and sign-up service was reported to us on Thursday, August 25, 2022,” the company said.
On being made aware of this, they immediately stopped this unauthorised access by completely shutting down the associated functional elements of our system. Subsequently, having added additional controls to address this situation, they have resumed our login and sign-up services.